Please wait while we process your request. From the Paper Size drop-down, select the option that matches your paper size. All colors printed – no missing colors. Do not use platen cleaners or alcohol to clean the area. Inappropriate paper usually causes vertical streaks in printouts or, if the problem occurs on a copy, dirty scanner glass usually causes the issue.

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HP Customer Support – Software and Driver Downloads

Asia Pacific and Oceania. Fibers or other debris on one or both of the cartridges. Modify your browser’s settings to allow Javascript to execute. Check the paper Use the following guidelines to make sure that the paper you are using is appropriate for the print job.

This is by far this best printer I have ever had I have scanned all my papers into my computer I can get an email on my phone and print it out the same time it is almost silent I’m still finding put more things this printer can do and all from my iPad or iphone4 I would think other phones work just as well and no cables I don’t print a lot and did not want a big printer taking up space this one is just a small box people don’t know it’s a printer until it starts up Now if only it could get HBO and I would not shocked if it could.


Wait until the carriage is idle and silent before continuing. Ease of use and setup was exceptionally strong. Load only clean, wrinkle-free paper into the product. This product was sold by a third party.

You can access and print content from the internet, and devices such as iPhone, iPod touch, or iPad via Wi-Fi. If photo np is left in the tray for too long, a reaction between the paper rollers and the photo paper might occur. The diagnostic report prints. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.

HP ENVY e-All-in-One Printer – Da Troubleshooting | HP® Customer Support

If the ink level graphic shows full cartridgesyou do not need to replace the cartridges yet. Check the ink levels from the product control panel From the home screen on the product control panel, touch the Ink Status iconand then touch Print Report.

In the left pane, click Utilitiesand then click Print Quality Toolbox. One or more of the colored blocks is missing entirely. Open download list This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


The Print dialog box opens. Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.

Without power supply, battery, cables, accessories, software, manuals, etc. Check the ink levels from the dnvy. Product sold without warranty: Operating System – Windows 7, Windows 8, Windows 8. Irregularly streaked or faded color bars.

We were unable to retrieve the list of drivers for your product. This product has been exchanged for a new or refurbished product. Remove selected files Download files.

Product sold by third party: Insert the color cartridge in the slot on the left. Do not use wrinkled or curled paper.

HP ENVY 100 e-All-in-One Printer series – D410

Select from the products you own. Distilled, filtered, or bottled water tap water might contain contaminants that can damage the print cartridges. Clean the face and edges around the ink nozzle with the swab.